RightKonnect’s Full Privacy Policy
1. Introduction
RightKonnect values the trust our users and customers place in us when they give us access to their Personal Data. The Privacy Policy describes how we work to maintain that trust and protect that information.
The brands covered by this Privacy Policy include: RightKonnect, Engineerjobs, Careesma, Gigajob, Workopolis and Wowjobs (collectively “the Sites” or “our Sites”).
In particular, this Privacy Policy details our collection, use and disclosure of personal and non-personal data you give to RightKonnect when you access or use RightKonnect’s or the other Sites’ online and/or mobile services, mobile applications and websites, and software provided by RightKonnect while using these services or websites. Our core mission is to help people get jobs, and help Employers find great candidates. Since each of our affiliates shares this core mission, we developed a Privacy Center as a way of educating our users about our affiliates, and how we share data with them to provide the strongest product and service offerings to our users. You can find out more about how we share data between affiliates on our Privacy Center FAQ page.
1.1 The RightKonnect Entities Responsible for Your Information
This section determines which RightKonnect entity acts as the controller of your Personal Data.
For the purposes of this Privacy Policy, “RightKonnect”, “we” or “us” means RightKonnect, Inc. if you are located in the United States, RightKonnect Staff LLC if you are using RightKonnect Staff in the United States, and RightKonnect Ireland Operations Limited (“RightKonnect Ireland”) if you are located outside of the United States.
RightKonnect is the controller of all Personal Data processed pursuant to this Privacy Policy, unless otherwise provided for in a separate agreement.
Please also note that the contracting entity indicated in our terms of service may differ from the data controller indicated in this Privacy Policy.
1.2 Some Important Definitions
Personal data (“Personal Data”) refers to any information that relates to an identified or identifiable individual, and non-personal data (“Non-Personal Data”) refers to any information that does not identify you as a specific individual. Please note that at all times RightKonnect will adhere to the applicable statutory definition in determining what is and is not Personal Data for the purposes of this Privacy Policy. Where this Privacy Policy refers to “information” or “your information” this may include both Personal and Non-Personal Data.
The Sites are made available for use only by individuals searching for employment openings, or services or information related to their personal employment or job search (“Job Seekers”). Where applicable, the Sites may also be made available to individuals and/or organizations seeking information related to hiring or human resources or seeking to make available information regarding employment openings (“Job Listings” or “Job Ads”), on their behalf or other’s behalf, including but not limited to agencies purchasing for multiple parties (“Employers”).
1.3 The Scope of RightKonnect’s Privacy Policy
This Privacy Policy covers only data that we collect through the Sites, and not any other data collection or processing, including, without limitation, any third-party operators of web pages to which the Sites link, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy.
Occasionally, we may refer to this Privacy Policy in notices on the Sites, including special purpose web pages or mobile applications, including invitations for you to submit ideas to improve the Sites. RightKonnect may amend this Privacy Policy at any time.
If you applied to a Job Listing, please consult the Job Listing for additional information applicable to you. Current and former RightKonnect employees should contact their human resources coordinators for applicable policies.
1.4 Changes to the Privacy Policy
Please review the “Last Updated” legend at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. By using the Sites or providing information to us following such changes, you will have accepted the amended Privacy Policy. If RightKonnect is going to use Personal Data collected through the Sites in a manner materially different from that stated at the time of collection, then RightKonnect will notify users via email and/or by posting a notice on the applicable Sites for 30 days prior to such use or by other means as required by law.
1.5 RightKonnect’s Privacy FAQ
Please note this Privacy Policy describes, in a comprehensive manner, how RightKonnect processes your data. For more information on RightKonnect’s approach to the GDPR, CCPA, and privacy generally, please visit RightKonnect’s Privacy FAQ.
2. Information Collected
You provide different types of information in order for RightKonnect to provide our Sites’ services, products and features to you.
2.1 Information You Provide to RightKonnect
– From Your Account
We collect data from you when you create an account, request information, subscribe for a service, participate in a survey, post a rating or review, post a question or answer, post a resume, complete an RightKonnect Assessment, upload content or otherwise actively send us data on our Sites. This may include, but is not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, professional certification or license numbers, messages you send to users, and any other data included in a submitted profile or resume, including but not limited to application materials and answers to screener questions submitted to RightKonnect or to Employers through RightKonnect and answers you give to any questionnaires sent to you. All of this information may be associated with your RightKonnect profile.
You may provide your specific location data when you provide it yourself on the RightKonnect Apps (as defined in the RightKonnect Terms of Service Introduction) to help you find more relevant Job Listings. RightKonnect seeks your consent at the time of such provision, and such processing will only be performed where consent is secured.
If you create an RightKonnect account, RightKonnect may also create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, email address, or zip code. For example, while using a mobile device to access RightKonnect, RightKonnect may provide a Job Seeker with relevant Job Listings that are located within the same zip code as where this activity is taking place.
– Through Your Activity on the Sites
In addition, as part of the standard operation of the Sites, RightKonnect may collect and analyze information from your computer or mobile device and actions taken on the Sites, including, but not limited to, your resume, your searches, the titles of jobs you search, click on or apply to, where those jobs are located, your salary interest or experience, the general salary range or experience level of the jobs you view (where indicated), the Job Listings you apply to, the date, time and type of your activity on the Sites such as how often you update your resume or look for jobs, session activity, browser type, operating system, type of device, mobile device advertising identifier, MAC address, IP address, and any of your other behavior on the Sites.
For Employers, this may also include actions taken with regard to a Job Listing or to Job Seeker’s resume or application, such as pausing or closing a Job Listing, opening, viewing or responding to a resume or application, or making a decision with regard to a resume, application or Job Listing.
– Through Your Activity on RightKonnect Hire
Employers may be contacted to take advantage of our RightKonnect Hire service, in which case you may provide RightKonnect with additional information about hiring needs. This allows RightKonnect to determine whether or not our Hire product is suitable for an Employer’s needs. When Job Seekers apply for a job recommended to them by RightKonnect Hire, RightKonnect facilitates certain aspects of the recruitment process including, for example, negotiations between the Job Seeker and the Employer, as applicable. As such, we collect and process any information submitted to RightKonnect through this process, including but not limited to any queries a Job Seeker may have about the job or interview, information about progression through the recruitment process and information relating to salary.
– When Using Automated Phone Screening
If you use any automated phone screening product, RightKonnect will record and store your answers to an Employer’s screening questions and will forward your answers to the Employer. Where you wish to use such a product, you will agree in advance to RightKonnect listening to and analyzing the recording in accordance with this Privacy Policy.
– When Providing Employer Information
If you are an Employer, we may request that you provide certain information in order to verify your account. This information may include, but may not be limited to, your Federal Employer Identification Number (EIN), Business Registration information, or a utility bill, the name and email address of an Employer representative. This information will be used for internal purposes only, subject to any request by law enforcement or a court order.
– When Using Chargeable Services
In connection with chargeable services, we will also collect payment information (e.g., the last four digits of credit, debit, or other payment card numbers and related verification information). Please note that RightKonnect only has access to the last four digits of credit, debit, or other payment card numbers, and does not store full card numbers or related card security codes.
2.2 Information Collected
When You Apply for Jobs or Access RightKonnect from Some Third-Party Websites
– When You Log In or Use RightKonnect from Some Third-Party Sites
You may also create an account or log in to your RightKonnect account using third-party websites including, but not limited to, Facebook or Google. If you do not already have an RightKonnect account but log in to RightKonnect using your Facebook or Google account, this creates an RightKonnect account using the same email address used in your Facebook or Google account. If you agree to provide this information to RightKonnect, Facebook or Google will authenticate you and redirect you to RightKonnect. Please note, when you log in to RightKonnect using your Facebook or Google account, Facebook or Google will cookie you in order to authenticate you as a Facebook or Google user.
By accessing RightKonnect through your Facebook or Google account, you understand that Facebook or Google will share certain data detailed in the above paragraph for the purposes of authentication to permit you to access RightKonnect in a secure manner. You may stop this at any point from your Facebook or Google account. This information will be considered RightKonnect account information for purposes of your use of RightKonnect.
You have the ability to disable the connection between your Facebook or Google account and your RightKonnect account at any time by accessing your privacy settings on your Facebook or Google account. Facebook or Google may also ask for your permission to share certain other details with RightKonnect, including but not limited to your name, profile picture, public profile information, and email address. Once you give this permission, the requested information will be shared with RightKonnect. This information will be used to provide services to you, including populating your RightKonnect profile on RightKonnect. The shared information will remain associated with your RightKonnect profile until you modify or delete it.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR GOOGLE OR ANY OTHER THIRD-PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD-PARTY WEBSITE.
– RightKonnect for Chrome and Our Mobile Software
RightKonnect may also collect information about third-party websites you visit through our mobile software or while using RightKonnect for Chrome. This could include information about Job Listings, notes or application statuses that you submit, save, or update, or data regarding how you engage with websites or other actions you take on such websites, including URLs of websites you visit. We may also suggest information from your RightKonnect profile to include in applications you submit on third-party sites and see whether you make changes to these suggestions but not the changes themselves. We do this in order to allow a Job Seeker to keep a record of particular Job Listings of interest, to detect a job application on a third-party site to give a Job Seeker the option to auto-fill parts of the form using RightKonnect Resume, or to confirm an application. RightKonnect for Chrome also allows RightKonnect to learn about what types of jobs and RightKonnect product features are of interest to you, so that we can provide you with improved Job Listing searches, Job Listing recommendations and product features.
– When You Apply to Jobs on Some Third-Party Websites
When you apply for a job on certain third-party Websites, RightKonnect may also receive information about the status of your job application and the decisions taken by the Employer such as whether the application reached the interview stage and whether a job offer was accepted or rejected. This information helps RightKonnect further understand the effectiveness of our Sites and its features. RightKonnect’s use of this information is detailed in section 4 of this Privacy Policy.
– RightKonnect IQ
RightKonnect provides a programmatic campaign optimizer tool which helps Employers manage, track and optimize the performance of their advertising across a multitude of job advertising sites and platforms in real-time (“RightKonnect IQ”). When you click on a Job Listing powered by RightKonnect IQ, and when you start and complete a job application generated by RightKonnect IQ on an Employer’s website or a website operated by an Employer’s applicant tracking system, RightKonnect may collect certain information about you and any actions taken by you during your visit using automated means, such as cookies and web beacons. The information collected includes, for example, information about your device, Job Listings viewed/clicked, job applications started and completed, referring URLs and dates and times of site visits.
2.3 Any Other Personal Data RightKonnect May Receive from Third Parties
Any Personal Data that RightKonnect may obtain from other third-party sources, including data from sponsored advertisements that we have on third party sites, will be processed by RightKonnect in accordance with this Privacy Policy and all applicable laws.
2.4 Storage of Your Information
RightKonnect stores your Personal Data until it is no longer necessary to provide our services or until you ask us to delete your Personal Data. As one example, if an Employer deletes a job application in their candidate dashboard on RightKonnect, RightKonnect may delete information associated with that application. As another example, after an application has been delivered to an Employer, RightKonnect may retain a copy of that application for a limited time and then delete the copy. We are also required to retain certain information in order to comply with local laws.
RightKonnect may also store the information detailed in this section 2 of the Privacy Policy on its equipment or the equipment of third parties that RightKonnect has a relationship with. Such storage services will be governed by appropriate protections, as required by applicable rules.
2.5 What Personal Data is Required
It will be indicated to you at the point of provision as to whether or not particular Personal Data provided by you is required in order to provide particular RightKonnect services or features to you. Where Personal Data that is required is not provided by you then the particular feature or service may not be available to you.
2.6 The Legal Basis on Which RightKonnect Collects Your Personal Data
RightKonnect collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved.
– Performance of a Contract
Some of the Personal Data processed by RightKonnect is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement. An example of this would be where RightKonnect sends a Job Seeker’s application to an Employer.
– Legitimate Interest
A second ground relied upon by RightKonnect for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by RightKonnect or an Employer. Examples of such legitimate interests will include where RightKonnect sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, where such processing is strictly necessary for fraud detection and prevention, or where we share your Personal Data with RightKonnect affiliates as detailed in section 4.14 below. RightKonnect will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.
– Compliance with a Legal Obligation
A third ground relied upon for certain types of processing is that it is necessary in order to allow RightKonnect to comply with a legal obligation. An example of this would be where RightKonnect is required to retain business records for fixed periods of time in order to comply with local legal requirements.
– Consent
Finally, in certain limited situations, RightKonnect relies on your consent in order to process your Personal Data. Where RightKonnect requires your consent, we seek it at the time of provision, and the processing will only be performed where consent is secured. For example, your consent will be sought in certain instances where you initiate a marketing message such as a Job Alert with RightKonnect (detailed in section 4 of this Privacy Policy). You can withdraw your consent, as detailed in section 10 of this Privacy Policy where applicable, or by sending an email to privacy-dept @ RightKonnect.com (remove spaces when sending email).
3. Limitations of Use
3.1 Where a Job Seeker Wants to Close a Job Seeker Account
When a Job Seeker closes an account, the Job Seeker will no longer have access to any of the data we make available under that account, including but not limited to, search history, job search preferences, saved jobs, jobs the Job Seeker has applied to, Job Alerts, resume, and any other data associated with the account. If the Job Seeker uses the same email address to set up a new account, this data from a previous account will not become available to the Job Seeker again. Please also note that closing your Job Seeker account may result in you losing access to some of our products and the ability to utilize the “log in with RightKonnect” feature found on certain third party sites.
RightKonnect reserves the right to keep any materials in a closed account as necessary to preserve and protect its rights to the extent permitted by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, if requested to retain by law enforcement). A closed account does not mean that all of the data is expunged from the RightKonnect systems, although it will not be readily available under the Job Seeker’s original account. When the Job Seeker presses the close account button on the dashboard, RightKonnect will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
If a Job Seeker wishes to access or delete their Personal Data held by RightKonnect, they should follow the steps listed in section 10 of this Privacy Policy.
3.2 Where an Employer Wants to Disable an Employer Account
Employers may disable an account at any time by contacting RightKonnect Customer Support. Please note that RightKonnect must preserve business records pertaining to that account to comply with its obligations under law. Alternatively, if an Employer agent wishes to access or delete their Personal Data held by RightKonnect, they should follow the steps listed in section 10 of this Privacy Policy.
3.3 Where a Job Seeker Wants to Delete a Job Application
If a Job Seeker wants to delete a job application performed on the Sites, they are advised to contact the prospective Employer directly to request deletion of their application. For job applications which you, the Job Seeker submit through the Sites (including the use of an RightKonnect Apply button) to an Employer, (with related materials submitted), please note: 1) that your applications and materials may be controlled by an Employer and 2) we may direct you to that Employer for Personal Data deletion requests where that Personal Data is held by that Employer.
3.4 Where the Employer Contact Details Provided to RightKonnect Are Incorrect
RightKonnect depends on the Employer or the Employer’s agent to provide RightKonnect with the correct destination for all applications. In the event that the electronic destination provided to RightKonnect is incorrect, your application materials will not be sent to the intended recipient of the application. RightKonnect has no liability for such applications. If you do not wish to send your application materials in this manner, you should send them directly to the Employer.